Returns & Exchanges

Merchandise may only be returned or exchanged with the prior authorization of the customer service department. The purchaser is responsible for shipping expenses and risk, i.e. proper repackaging of merchandise.

Returns and exchanges must be reported to the customer service department within a week of receipt of merchandise. Furthermore, the purchaser will be subject to a 20% restocking fee if merchandise is not returned in the original condition.

All damages, defects, or non-compliance of goods must be reported within 3 business days of receipt of merchandise.


M - F: 9am - 5pm (PST)